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How to use QRIS?
Click the QRIS Button on the Bottom Menu
Scan the merchant's QRIS
Review or input the transaction amount
Click 'Pay' button then input PIN
Product Information
What is QRIS?
QRIS (QR Code Indonesia Standard) is standard QR Code for the Indonesian payment system developed by Bank Indonesia and the Indonesian Payment System Association (ASPI).
What are the benefits of using QRIS?
Inclusive, for all levels of society and can be used for domestic and abroad
2. Practical
Transactions are carried out easily and safely in one hand
3. Efficient
One QR code for all apps
4. Real-time
Transactions are fast and can be carried out in real-time so that they can support the smooth running of the system payment
How to make transaction using QRIS?
2. The customer scans the QRIS using the LINE Bank application from the 'Scan' menu
3. The customer inputs the payment amount or automatically appears immediately
4. Enter tips (not mandatory and if any)
5. Enter the Transaction PIN
How much the maximum limit in using QRIS?
2. Daily limit up to IDR 30,000,000 (Thirty Million Rupiah)
What should I do if a QRIS transaction fails and the account balance have been deducted?
If the transaction fails but the balance is reduced then within H+3 working days a refund will be made to the customer's account. If within H+3 money not yet refunded then customer can report to Call Hana to be processed within 14 working days
FAQ - LINE Bank QRIS
Can I use the QRIS saved on my cellphone?
Customers can do 2 (two) ways to scan QRIS
- Do a direct scan on the QRIS provided by the merchant
- Take a QRIS image that is already stored in the photo gallery on a mobile phone
Can I use QRIS at online merchants?
All online merchants that accept payments with the QRIS logo can be used for transactions
If a QRIS transaction fails but the balance is reduced, what process must be carried out?
If the transaction fails but the balance is reduced then maximum within 20 working days a refund will be made to the customer's account. If within 20 working days money not yet refunded then customer can report to Call Hana to be processed within 14 working days
